Vine Videos – 5 Questions You Should Ask Before Using Them in PR

It’s only a matter of time before someone at work asks you how the company can use Vine videos to promote itself. Before venturing into this new video sharing space, you need to considered several issues. Vine is a video sharing website. Unlike YouTube, Vine videos are limited to six seconds. Company co-founder Dom Hoffman […]

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It’s only a matter of time before someone at work asks you how the company can use Vine videos to promote itself. Before venturing into this new video sharing space, you need to considered several issues.

John Janney Vine videos

John Janney’s Vine – Not Much Activity Yet

Vine is a video sharing website. Unlike YouTube, Vine videos are limited to six seconds. Company co-founder Dom Hoffman said that his team settled on the six second limit as an ideal amount of time for everyday users to share brief life moments with friends and family members.

So, Vine was created to make it easy for average smartphone users to capture and share personal moments. Vine videos of your baby’s first steps, dog’s new trick or cousin’s latest skateboard stunt are examples of the site’s intended content. It wasn’t long, however, before corporations saw commercial opportunity in the 40+ million-strong video sharing community.

Are Vine videos a good fit for your PR strategy? Here are five questions to help you decide.

1. Does your brand fit into the Vine culture?

It doesn’t take long to realize that the Vine community is about fun. This is understandable because it’s difficult to make a serious six-second, looping video. In fact, if dramatic Vine videos exist, I haven’t seen them — and I’ve looked. Perhaps a Vine version of the House of Cards Season 2 trailer could be a start.

Six-second Vine videos are ideal for physical comedy, one-liners and routines with a quick setup and punchline. One of the key elements in humor is surprise, and it only takes a few seconds to deliver a humorous twist.

Drama often requires more time to foster the emotional investment required for producing a somber connection with audiences. While it is possible to tell a dramatic story in six seconds, the Vine community culture isn’t likely the right place to share that story.

Vine videos are usually funny. Your brand should also convey levity to thrive inside the Vine community. Otherwise, consider sticking with Instagram, YouTube or Vimeo for your video storytelling needs.

Related questions to ask include: Are your audience members using Vine? Are Vine users already talking about your brand or anything related to it?

2. How do Vine videos fit into your larger strategy?

As with any corporate communication, do not publish Vine videos in isolation. Maintaining a consistent message is essential for properly managing your brand. You can have more than one voice, but those voices should be coordinated.

Many public relations executives provide their staff with social media accounts for communicating with the organization’s audiences. These staff-driven channels are great for building relationships. Openly sharing workplace life and other interesting tidbits online also helps humanize an otherwise faceless corporation.

The multi-staff approach, however, should never be implemented without planning, training and overview. This requires an open, cooperative corporate culture and systems that keep everyone on the same page. Staff on all levels should understand and respect the social media communications plan and how it fits into the organization’s brand message.

Establish the plan, communicate it to the staff and seek feedback. Provide examples of on-message and off-message communications. Give your staff the tools and training they need to succeed in adding some personality to the corporate brand.

3. How do you tell your story in 6 seconds?

Tim Baker of MWW Group recently said that “Anyone [who] thinks you can’t tell a story in six seconds just isn’t trying hard enough.” He warned, however, to “make sure your video tells a story.”

Brevity requires as much planning as creativity. In fact, videographers report that each minute of video requires between 2 and 17 hours of production. Sure, videos between family members don’t require such forethought, but keeping your communications consistent with your brand message does.

Don’t Vine for Vine’s sake. If a Vine video is sent from a corporate channel, it is an official communication no different than a brochure, press release or banner ad. Plan each Vine. Plan a series of Vines. Incorporate the Vine video series into your global communications strategy. And definitely make sure your Vine videos are telling your brand’s story.

4. Are your Vine videos building relationships?

From what I’ve observed on Vine, many communicators are failing to engage with the Vine community. The site is full of promotional animations, cute video spots and one-liners. But I rarely see calls to engage in the video content.

Twitter has its 140-character limit. Vine, which is owned by Twitter, has its six-second video limit. As a video microblog, your engagement activities can borrow from successful YouTube channels and Twitter profiles.

Building relationships requires two-way communication. Don’t just push your message. Engage in dialog. Incorporate a call-to-action or call-to-engagement. If you can’t fit it into the video content, include your call in the Vine description.

Twitter enables you to build conversations by tagging users in tweets. You can also tag users in Vine posts. So, if a user asks a question in the comments of one of your Vine videos, why not answer it with a Vine and tag the user?

You can find many different opportunities to engage with audience members. You can use hashtags, request fulfillment, mentions, behind the scenes footage, product demos and creative loops. Just make sure each communication adds value and never spam.

5. Is shorter better?

Even if you can tell a story in six seconds, should you? Shorter may flex our creative muscles, but it doesn’t always produce better or appropriate communications. Just because a communications channel exists does not mean we must use it. A good rule for social media outreach is to research and select channels that fit your brand and then excel within that limited selection.

This question reminds me of when White Stripes submitted its one-note concert to the Guinness World Records for the shortest concert of all time. A spokesperson from GWR responded in part by explaining that the “nature of competing to make something the ‘shortest’ by its very nature trivializes the activity being carried out.” Since the White Stripes incident, the publication no longer includes “shortest” categories.

A Great Example

https://vine.co/Lowes

A Clever Example: An Interactive Vine

https://vine.co/dunkindonuts

What do you think?

I have more thoughts on this subject, like how Vines of Post-It notes and other text-based messages are a tragic waste of the medium. But I would like to hear from you. Do you think organizations with serious or dramatic brands (charities, advocacy groups, funeral homes. etc.) can flourish on Vine?

Is shorter better? How short is too short? How long is long enough? Do you think communications departments should provide Vine planning templates for staff members? What are your suggestions for using Vine videos in a public relations strategy?

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Use QR Codes to Measure Print Performance

Marcom pros debate the practicality of QR Codes, but they provide an easy, low-cost method for measuring call-to-action performance on print collateral. For starters, typing URLs into your phone’s web browser is so 1990s. It’s much easier for your target audience members to scan a code to be sent directly to your landing pages. The […]

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Marcom pros debate the practicality of QR Codes, but they provide an easy, low-cost method for measuring call-to-action performance on print collateral. For starters, typing URLs into your phone’s web browser is so 1990s. It’s much easier for your target audience members to scan a code to be sent directly to your landing pages. The trick is to make the URL trackable.

Creating QR Codes

If you do a search for “create qr code,” you’ll get a lot of links to websites that will create QR codes for you. Just enter your URL, click a button and download your QR image. The marketing experts at HubSpot recommend Kaywa and GOQR.me.

Kaywa offers free and paid versions of its service. The paid version includes analytics and the monthly fee increases with the number of QR codes you want to track. Also with a free option, GOQR.me charges a one-time fee to create a QR code with your company’s logo incorporated into the design.

Qreator Menu Screen      Qreator URL Screen

If you’re like me and use Ubuntu Linux, the Qreator app is easy to use and free. You can create QR codes for URLs, text messages, geo locations and WiFi networks. This is my preferred QR app, but you can also find QR code generators for Windows and Apple computers online.

Making the Link

Marcom professionals know that each inbound traffic opportunity is too valuable to waste on the website’s home page. First impressions are important, especially in the short-attention-span internet age. You’ll have only seconds to capture the visitor’s attention when she lands on your page.

This is why marcom pros develop landing pages that tie the content and imagery of the channel (email solicitation, printed flier, PPC ad, etc.) into the landing page. We want to create the mental connection between the CTA and LP so the prospective buyer is well-oriented as soon as she arrives.

Making the Link Trackable

A unique landing page will have a unique URL. However, this creates a problem for QR codes. Marcom pros often create landing pages in subdomains or subdirectories that create long URLs, and long URLs create complicated QR codes. This is especially true if you want to track URLs with source variables (like acct.com/long-landing-page-URL-001/?src=variablegoeshere).

Fortunately, the answer to this problem also provides a solution for tracking website traffic: URL shortening service bit.ly. Simply copy your long, complicated landing page URL and paste it into bit.ly’s form. Bit.ly will spit out a short URL that you can edit. The system will let you know if the edited URL is taken, so you might need to be creative to keep it short while also having something easy to remember. For example, my shortened URL to bit.ly is http://bit.ly/2bitly because http://bit.ly/bitly was unavailable.

bit.ly stats

The stats bit.ly offers are basic, but valuable. The system shows you the number of clicks from your bit.ly link, the number of clicks for all bit.ly links leading to the same URL and the number of times the URL was saved in bit.ly’s system.

Tracking the number of clicks from your shortened URL into your landing page can inform you about which content approaches generate the most interest. Pairing this with Google Analytics Goals will enable you to see how well this traffic is converting into sales, newsletter subscriptions or other actions.

Use Source Variables to Avoid Duplicate Content

Let’s say you want to use QR codes to drive traffic to your mobile donation form. Your donation appeal is relatively standard across all print media, leaving you with no need to have a unique form for each category of print collateral. You like this approach because you don’t want to suffer SEO penalties for duplicate donation pages on your website.

If you use a donation system like Qgiv, it includes a feature for tracking donation sources. The idea is that you should know if an email you sent last week is generating more donations than the email you sent last month. You can track content performance based on number of donations, amount of donations and average donation size to inform you about what issues your donors respond to.

Qgiv’s feature for source tracking is called assocInfo. You can pass a variable from your URL into an embedded donation form using PHP code. If you want to track traffic from your brochure, for example, to your donation page, here are the steps.

Step-by-Step Guide to Creating Trackable QR Codes

1. Embed your Qgiv donation form into a secure page on your website using the following code:

<?php $val=$_GET['src']; echo "<iframe 
src=https://secure.qgiv.com/for/acct&assocInfo=$val 
frameborder=0 width=615 height=1600></iframe>"; ?>

2. Paste a trackable URL into bit.ly’s system.

You can make your donation source trackable by simply appending a code to your URL. Assuming your donation form is located at acct.com/donate/ and following the PHP code convention in the previous step, use “src” to define the code variable that the PHP code will pass into the donation form.

For example, paste https://acct.com/donate/?src=brochure2014a into bit.ly and edit the shortened link to something like bit.ly/br14a. Now you have a trackable URL specifically for your brochure. Use a different “src” code to track fliers, pull-up banners and other print collateral — each generating different bit.ly URLs and respective QR codes.

3. Paste the bit.ly URL into a QR code generator and test it.

Your shortened URL will make the QR code less dense. This makes it easier to read by QR code scanning apps, like Google Goggles. However, you should make sure it works by testing it on different mobile devices. If everything works, move to the next step.

4. Print your QR code on your collateral.

Use a large version of your QR code when designing your print collateral to ensure good quality. This doesn’t mean that your QR code needs to be huge on your collateral, but larger images scaled down typically print in higher quality than smaller images printed at scale.

Don’t make your QR code too small. I won’t go into detail about QR code size. QRStuff has two good articles on the subject here and here. After you size your code image, print it out with a high-quality printer and test it with various mobile devices. If it works and everything else looks good, move forward.

You should save your QR codes with file names that relate to its URL. Save your QR code to brochure14a as QRbrochure14a.png. This will help you keep all the different QR code image files in order and help prevent messing up your tracking program by mistakenly printing your flier QR code onto your brochure.

5. Measure and Adjust.

Once your codes start generating stats in bit.ly, you should see what print collateral pieces are generating website traffic. Using Google Analytics Goals, you should also see which of those pieces are generating traffic that converts.

Create monthly reports and share them with your team. This information can tell you what content motivates your audience and if some print collateral channels are worth the printing costs. You can adjust your strategy based on your findings to save money and improve conversion rates.

Do you use QR codes and URL shorteners?

What has been your experience with QR codes and URL shorteners? Do you love or hate QR codes? Do you think you’ll use the QR+bit.ly technique in the future? Tell me what you think in the comments below.

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